PRIVACY POLICY
‍

The website at www.habitatxr.com ("the Website") is operated by Habitat XR (Pty) Ltd, a company registered in South Africa  ("we," "us," or "our"). We are committed to protecting your privacy and complying with applicable data protection laws, including:
‍
South Africa's Protection of Personal Information Act (POPIA)
The General Data Protection Regulation (GDPR) and UK GDPR
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
The California Online Privacy Protection Act (CalOPPA)

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit the Website. Our apps, including Wild Voices: Pangolin, are operated by Habitat Nature Connection Foundation NPC and have their own privacy policies, available on their app store listings.

We collect only the minimum information necessary to run the Website and respond to you. You do not need to create an account to use the Website.

A. Information you provide
‍
When you contact us or fill in a form on the Website, we may collect:
‍
Your name
Your email address
Your phone number
The content of your message or enquiry
We collect only what we need to provide our services and run our website.

B. Information collected automatically

When you visit the Website, we may automatically collect:
Your browser type and device type
Pages you visit and how long you spend on them
The website or link that referred you
Your approximate location (country or region only, based on your IP address)
We do not collect precise geolocation data.
Some of this information is collected through cookies, described in section 3.

Cookies are small text files stored on your device when you visit a website. We use them to keep the Website working and to understand how it is used.

Apart from essential cookies, we only set cookies with your consent, and YouTube videos only load when you choose to play one. You can change your choices at any time through the cookie icon in the bottom corner of every page, or by adjusting your browser settings.

Our cookie settings also list advertising options (Ad Storage and Ad User Data), because they are part of Google's consent system. We do not run advertising on the Website or use your information for ads.

We use the information we collect to:
Respond to your enquiries and project requests
Operate, maintain and improve the Website
Understand how visitors use the Website
Keep the Website secure
Comply with legal obligations

We do not sell or rent personal information, and we do not use it for automated decision-making.

We process personal information based on:
‍Your consent, for example when you accept analytics cookies
‍Steps you ask us to take before entering into a contract, such as responding to a project enquiry
‍Legal obligations we must comply with
‍Our legitimate interests, such as securing and improving the Website, where these are not outweighed by your rights

We share information only with service providers who help us run the Website, and only as far as they need it:

‍Website hosting: Afrihost, which hosts the Website
‍Contact form: FormSubmit, which delivers messages sent through our contact form to our email inbox
‍Analytics: Google Analytics, for statistics on how the Website is used
‍Embedded media: YouTube, when you play a video on the Website
‍Fonts and code libraries: Google Fonts and the jQuery content delivery network, which receive your IP address when a page loads so they can deliver fonts and code to your browser
‍Legal authorities: if required by law

All service providers must protect your information with appropriate security safeguards.

Some of our service providers are based outside South Africa, so your information may be processed in other countries, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses and data processing agreements.

We keep personal information only as long as we need it to respond to you, manage our working relationship, comply with legal requirements and keep the Website secure. Enquiries that do not lead to a project are deleted after 24 months. Anonymous analytics data may be kept longer.

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse and alteration. However, no website can guarantee absolute security.

Depending on where you live, you may have the right to:
Access your personal information
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Request data portability
Opt out of the sale or sharing of personal information (we do not sell data)

‍California residents: under the CCPA/CPRA, you may request disclosure of the information we have collected, request its deletion, and request confirmation that we do not sell it.

‍EU and UK residents: under the GDPR, you may lodge a complaint with your local supervisory authority.

‍South African residents: under POPIA, you may lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, email info@habitatxr.com. We will respond within the time required by law.

The Website is intended for a general and professional audience and is not directed at children. We do not knowingly collect personal information from children under 13 (or the equivalent age under applicable law). If we learn that we have, we will delete it promptly.

The Website links to other websites, including app stores, partner organisations and video platforms. We are not responsible for their privacy practices, and we encourage you to read their policies.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Last updated: 6 November 2026

Habitat XR (Pty) Ltd
47 6th Street, Parkhurst, Johannesburg, 2193, South Africa

Email: info@habitatxr.com
Phone: +27 10 900 2149
Website: www.habitatxr.com